Description
Curriculum
Instructor
Business Operations • Administration • CRM • Back Office • AI Productivity Duration: 4–6 Months Eligibility: Plus Two / Degree A practical program designed to prepare students for business operations, administration, CRM and back-office roles.
Job Roles
- Business Operations Executive
- Administrative Coordinator
- CRM / Back-Office Executive
- Customer Relations Officer
- 6 Sections
- 0 Lessons
- 26 Weeks
Expand all sectionsCollapse all sections
- Business Operations0 Items• Business Process Management • Workflow Management • Office Coordination • Task Management • Daily Operations
- Administration0 Items• Office Administration • Documentation • Record Management • File & Data Management • Meeting Coordination
- Software & Business Tools0 Items• MS Word • MS Excel • MS PowerPoint • CRM for Operations • Reporting Tools
- AI-Enabled Operations0 Items• AI-Assisted Document Preparation • Information Summarisation • Meeting & Task Summaries • Business Email Support • Workflow & Checklist Creation • AI-Assisted Report Preparation • Data Organisation • Productivity Workflows
- Coordination0 Items• Vendor Coordination • Client Coordination • Customer Follow-up • Team Coordination
- Professional Skills0 Items• Time Management • Task Management • Meeting Management • Professional Etiquette • Workplace Behaviour
1 Student21 Courses
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Free
- 6 Sections
- 0 Lessons
- 26 Weeks
Expand all sectionsCollapse all sections
- Business Operations0 Items• Business Process Management • Workflow Management • Office Coordination • Task Management • Daily Operations
- Administration0 Items• Office Administration • Documentation • Record Management • File & Data Management • Meeting Coordination
- Software & Business Tools0 Items• MS Word • MS Excel • MS PowerPoint • CRM for Operations • Reporting Tools
- AI-Enabled Operations0 Items• AI-Assisted Document Preparation • Information Summarisation • Meeting & Task Summaries • Business Email Support • Workflow & Checklist Creation • AI-Assisted Report Preparation • Data Organisation • Productivity Workflows
- Coordination0 Items• Vendor Coordination • Client Coordination • Customer Follow-up • Team Coordination
- Professional Skills0 Items• Time Management • Task Management • Meeting Management • Professional Etiquette • Workplace Behaviour
